Service Plan

Fidelity Copier is your one-stop Copier and Printer repair and service center in Southern California. Specializing in same day onsite printer and copier repairs. Every service includes a free cleaning by a factory authorized Technician. We offer unparalleled onsite response time and the highest level of service to get your printer up and running on the first visit.
Time & Materials Servicewatch

  • On-Site Service – Technicians arrive on-site with a next business day response time.
  • Out of Warranty Repairs –Our trained technicians can keep your out of warranty printer running year after year.  Save money using the equipment you already own.
  • Expert Technicians – Our technicians have been trained in many models and printing environments to keep your printers and copiers running at optimal efficiency.

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symbolMaintenance & Service Contracts

  • On-Site Maintenance – We offer 4-Hour On-Site response time to get you up and running quickly.
  • Free Technical Support –Our expert technicians are available for free phone support during normal business hours.
  • Customized Service –Your service plan can be customized to include varying levels of response, equipment brands/ types and supplies.

We offer All Inclusive maintenance & service contracts on our new and reconditioned Sharp equipment. Our three popular customized plans are:

  • Silver Service Agreement – Including labor and travel time
  • Gold Service Agreement – Including labor, travel time and toner
  • Platinum Service Agreement – Including labor, travel time, toner, consumables and parts. Consumables include toner, drum, developer, imaging units and rollers (everything except paper)

    Total Laser Care (TLC)tlc
  • Free Service with Supplies Purchase – Purchase our supplies continuously and you will receive free next business day service over the normal supported life of your printer.
  • Guaranteed Supplies – We guarantee our compatible OneSource supplies to perform comparable to or better than OEM for the useful life of the cartridge.
  • Free Toner Recycling –Optional toner recycling labels and/or boxes provided to users upon request.