What Our Clients say About Us!

  • Our ‘Johnnie-on-the-spot’ service rep from your office just finished another call here to get us up and running. Though we have expressed our appreciation for the excellent service we have received on our copiers, it has never been put into writing. It gives us a sense of security knowing that our calls for help will be answered expeditiously – and with a positive, upbeat attitude. We extend our thanks to you, your service manager and the reps for a job well-done.”
  • “I have been approached by other company representatives asking why we still want to stay with an older machine and not have something up-to-date. Well, my answer is why get something newer when you have a machine that can handle the workload, the personnel at Fidelity Copier is efficient and parts, toner and maintenance come to your door if not at the same day, the next. When the time comes that our copier needs a permanent rest, our business will remain with Fidelity Copier Solutions. They listen, they react, and most of all they care about our business!”
  • “For over 15 years, Fidelity Copier has been the single source supplier of copy machines here at our firm. Their service and support team has supplied me with dedicated, friendly, responsive and technically excellent service personnel needed. This team, combined with the company’s honest and straight-shooting sales department has kept us operating with cost effective efficiency. Fidelity Copier has proven to be the safe choice in copier vendors.”
  • “I am a critic of service in every sense whether it be a deli, car repair or the coffee shop. I watch and recognize service good and bad every moment of the day. It is genuine service such as what your service manager offered that continues to build and keep loyalty among consumers today. Thank you for providing the service you do so well and thank you to Mr. Ismail for talking it upon himself to make a difference in my work that I will share with many of my peers and extended business network.”
  • Exceeding Expectations

    “I would like to take this opportunity to acknowledge Fidelity Copier Solutions for exceeding my expectations in meeting our needs. The professionalism, quality of service and courteous treatment was outstanding. We look forward to being their client for a very long time. We highly recommend Fidelity Copier for your company’s need.”

  • Proper Service

    “I just wanted to tell you how impressed I am with your team. Your team did a great job in installing and setting up the machine today. George did a great job in providing us training on the copier. We are off to a great start. Please pass on my personal thanks to everyone who was involved.”

  • Grateful for Customer Service

    “I just wanted to thank you all for the help in fixing the problems we were having with our copier. Everything has been going well since. The service representative, Josh, has been a great help. He was very kind and pleasant. Your service is top notch!”

  • Knowledgeable Technician

    “May I just say you guys have the best service technicians? Josh Ismail knows his equipment inside and out. We are extremely happy with the repair services he performs when he comes here. He is very friendly, knowledge, professional and is able to answer any questions about the equipment. He also makes sure to clean up his workspace and even discards of any accumulated trash during the service. Thank you for the excellent service always.”

  • Fast & Great Service

    “I would like to take the time out to thank you for the speedy service call. Our company cannot run its’ daily functions without our equipment and the fast service is well appreciated. Thanks again and keep up the good work!”

  • New Installation

    “Our new copier was installed today and I would like to express my gratitude for such a great job to both of the technicians who helped us. They were very patient with our many questions. This is a great way to start a professional relationship with Fidelity Copier Solutions.”

  • Spectacular Customer Service/ Sales

    “I would just like to take some time to express what wonderful employees I have dealt with at Fidelity Copier. I recommend them for excellent knowledge and care and knowing we can rely on them for any of our needs.”

  • Professional Staff

    “Fidelity Copier is and will continue to be our sole source of business equipment. They understand what our business requires and provide optimal and cost effective solutions to accommodate our needs.”